Frequently asked questions

Q: How do I start a course?

Open the course catalog, choose a course, and enroll. Your account dashboard will unlock the lessons right after confirmation.

Q: Do I need prior experience in floristry?

No. We have beginner-friendly modules that start with tools, care, conditioning, and foundational bouquet structure before advanced compositions.

Q: What is included in the course price?

Pricing includes video lessons, downloadable checklists, practice briefs, and access to the student community. Materials like flowers/tools are not included unless explicitly stated.

Q: Can I learn on mobile?

Yes. Lessons are responsive and work on phones and tablets. For best results, use Wi‑Fi for HD video and keep your device in landscape mode.

Q: Do you offer certificates?

Yes. After completing required lessons and the final assignment, you can download a completion certificate from your profile.

Q: What accessibility features are available?

We support keyboard navigation, visible focus states, reduced-motion preference, high-contrast theme, and text alternatives where applicable.

Q: Can I switch between light and dark themes?

Yes. Use the theme toggle in the header. Your preference is saved locally and remembered next time.

Q: What is your refund policy?

If you request a refund within 7 days of purchase and have completed less than 20% of the course, we will process it back to the original payment method.

Q: How do I contact support?

Use the support form on this page or email support@bosquetriunfante.bond. Typical response time is within 1 business day.

Search the FAQ, copy a direct link to any question, and use keyboard shortcuts: 1–9 toggles the first nine entries, / focuses search, Esc clears & closes.

Showing 9 answers

How do I start a course?

Enrollment, access, and first lesson.

Open the course catalog, choose your program, and enroll. Once confirmed, your dashboard unlocks the lessons immediately. If you’re returning, you can resume from the last watched lesson with progress saved.

Tip: press 1 to toggle this answer

Do I need prior experience in floristry?

Beginner-friendly learning path.

No experience needed. Our foundation modules cover flower care, conditioning, core tools, stem mechanics, and bouquet geometry. Advanced lessons build on that with color theory, foam-free structures, and event-ready workflows.

What is included in the course price?

What you get vs. materials.

You get lesson videos, downloadable checklists, structured practice briefs, and community access. Physical materials (flowers, vases, mechanics) aren’t included unless the course explicitly states a kit.

Included

•HD lessons + transcripts
•Briefs & rubrics
•Community feedback

Not included

•Flowers & foliage
•Tools & consumables
•Local delivery costs

Can I learn on mobile?

Responsive lessons & best settings.

Yes—everything is mobile-ready. For HD playback, we recommend Wi‑Fi. For hands-on practice, landscape mode helps you see stem angles and hand positions clearly.

Do you offer certificates?

Completion requirements.

Yes. Complete the required lessons and submit the final assignment. Your certificate becomes available for download in your profile once completion is verified.

What accessibility features are available?

Keyboard, focus, reduced motion, contrast.

We support keyboard navigation, clear focus rings, reduced motion for users who prefer it, and light/dark themes for improved contrast. If you need a specific accommodation, contact support and we’ll do our best to help.

Can I switch between light and dark themes?

Theme toggle and persistence.

Yes. Use the theme button in the header to switch between light and dark. Your preference is saved and restored automatically on your next visit.

What is your refund policy?

Time window and eligibility.

Refunds are available within 7 days if you’ve completed less than 20% of the course. Contact support with your order email; we’ll process it back to the original payment method.

How do I contact support?

Email, form, and response time.

Use the support form (button in the header) or email [email protected]. We typically respond within 1 business day.

+1 (415) 555-2674

Still unsure?

Tell us what you’re trying to learn, and we’ll recommend a path.

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